Retail purchases
Refunds and replacements for purchases made from a retailer are handled first by the selling retailer, subject to purchase evidence and product condition.
LEGAL
Refund & Replacement Policy
Last updated: 13 July 2026
Product concern
Do not consume a bottle that is leaked, puffed, swollen, has a compromised seal or appears curdled. Preserve the bottle, batch details and purchase evidence.
Contact FUNDAI
Submit the concern through the Contact page with clear details. FUNDAI may request photographs, batch information and purchase evidence for review.
Outcome
Any replacement, refund or other resolution depends on verification of the product, storage history, purchase details and applicable law.